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If you need emergency room services, Canyon Vista Medical Center is here for you 24 hours a day – everyday.

Call 911…

If you are seriously injured or feel you need urgent care, the emergency personnel who respond will determine the appropriate care for you.

During flu season, we recommend that visitors under the age of 18 not visit the Emergency Department (ED) unless they are a patient.

Poison and Drug Information Center 1-800-222-1222

National Suicide Prevention Lifeline 1-800-273-TALK

Level III Trauma Center

Public Health Services Congratulations Letter >>

Canyon Vista Medical Center is the first medical center in Cochise County to be designated as a Level III Trauma Center. The designation means Canyon Vista Medical Center has the staff, training, equipment, supplies, and policies to provide trauma care to injured patients and improve outcomes for survival.

The designation, which was made official on May 1, 2015, and has been renewed in 2017, also ensures Canyon Vista Medical Center is continuously working to evaluate and improve on the care that is provided through an established trauma performance improvement process. Canyon Vista Medical Center is focused to provide access to quality health care for Cochise County, Fort Huachuca and our surrounding communities. Designations like this demonstrate our commitment to meeting this goal.

What is a Level III Trauma Center?

A Level III Trauma Center has demonstrated an ability to provide prompt assessment, resuscitation, surgery, intensive care and stabilization of injured patients and emergency operations.

Elements of Level III Trauma Centers include:

  • 24-hour immediate coverage by emergency medicine physicians and the prompt availability of general surgeons and anesthesiologists.
  • Incorporates a comprehensive quality assessment program
  • Has developed transfer agreements for patients requiring more comprehensive care at a Level I or Level II Trauma Center.
  • Provides back-up care for rural and community hospitals.
  • Offers continued education of the nursing and allied health personnel or the trauma team.
  • Involved with prevention efforts and must have an active outreach program for its referring communities.

Emergency services include but are not limited to:

  • Chest Pain
  • Head Injury
  • High Fever
  • Fractures
  • Ingestion of Obstructive Objects
  • Ingestion of Poisons
  • Seizures
  • Suicidal Ideation
  • Severe Abdominal Pain
  • Severe Asthma Attack
  • Severe Burns
  • Shock
  • Snake Bites
  • Unconscious or Catatonic State
  • Uncontrollable Bleeding

The goal of the Emergency Department is to provide high-quality medical care in an efficient and caring manner. Emergency nurses are trained in medicine and trauma triage. Our contracted emergency medicine trained physicians and department staff communicate with patients, families, and their primary care physicians. Family participation is encouraged in the treatment area. However, for confidentiality purposes, only one family member at a time may accompany the patient in the treatment area.

Emergency Department Wait Times

Wait times in the Emergency Department continue to be a focus for Canyon Vista Medical Center as well as facilities all across the nation. Please see the national wait time across the country.

Average national wait times is 6-8 hours

If the need arises, emergency transport services back up our expert staff, with ground and air travel. Helicopter services provided by AirEvac are based at Canyon Vista Medical Center and are ready at a moment’s notice. Staffed by flight nurses and professional pilots, who are all certified in emergency care, our patients receive needed stabilizing during their transport to tertiary levels of care. Ground transportation, staffed by certified paramedics and Emergency Medical technicians, is readily available.

The patient’s visit to the Emergency Department is thoroughly documented by staff and physicians. All records and personal medical information transmissions are designed to meet federal HIPAA regulations.

Very sick patients often need to be admitted to the hospital, but if no beds are available, they have to wait in the emergency department until one becomes available. This practice is known as “boarding”. Care in the department is monitored by statistical and survey analysis, all emergency and hospital staff appreciate and encourage direct feedback from patients or family members about the Emergency Department’s services.

We are proud of the exceptional nurses, doctors, and other healthcare professionals who continue to distinguish Canyon Vista Medical Center as one of the best hospitals in the Southwest.

“It is the focus of the Emergency Department staff to constantly strive for improvements that are consistent with the mission and goals of Canyon Vista Medical Center.”